Zesty Window Cleaning

Privacy Policy

This policy explains how Zesty Window Cleaning collects, uses and protects your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Who we are

Zesty Window Cleaning (ABN 48 606 207 626) is a window cleaning business based in Coolangatta, QLD 4225. We operate at www.zestywindows.com.au and can be contacted at kenni@zestywindows.com.au or 0490 366 425.

What information we collect

When you submit a quote request through our website, we collect the following personal information: • Your name • Your phone number • Your email address • Your suburb We do not collect payment information, government identifiers, or any sensitive information as defined under the Privacy Act 1988 (Cth).

How we use your information

The information you provide is used solely to respond to your quote request and follow up on that enquiry. We do not use your personal information for unsolicited marketing, and we do not add you to any mailing lists without your explicit consent.

Who we share your information with

We do not sell, rent or trade your personal information to any third party. We may use trusted third-party tools to manage communications (such as email platforms), but these tools are used only to facilitate your enquiry and are bound by their own privacy obligations. We do not share your information with data brokers or advertising networks beyond what is described in the Analytics section below.

Analytics and advertising

Our website may use Meta Pixel (provided by Meta Platforms, Inc.) to measure the effectiveness of our advertising and understand how visitors interact with our site. This tool may collect information about your visit, including pages viewed and actions taken, using cookies and similar technologies. You can opt out of Meta's data collection at any time by visiting your Facebook Ad Preferences or using the Digital Advertising Alliance opt-out tool at youronlinechoices.com.au. We do not use this data to identify you personally — it is used in aggregate to understand how our advertising is performing.

Cookies

Our website may use cookies to support site functionality and analytics. Cookies are small text files stored on your device. You can disable cookies in your browser settings, though this may affect how some parts of the site function.

How we store and protect your information

Your personal information is stored securely and accessed only by Zesty Window Cleaning for the purposes described in this policy. We take reasonable steps to protect your information from misuse, loss and unauthorised access. We retain your information only for as long as necessary to fulfil the purpose for which it was collected.

Your rights

Under the Australian Privacy Act 1988 (Cth), you have the right to: • Request access to the personal information we hold about you • Request that we correct any inaccurate information • Request that we delete your information (subject to any legal obligations we may have) To exercise any of these rights, contact us at kenni@zestywindows.com.au. We will respond within a reasonable time frame.

Complaints

If you believe we have not handled your personal information in accordance with this policy or the Australian Privacy Principles, please contact us at kenni@zestywindows.com.au. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be published on this page. We encourage you to review this page periodically. This policy was last updated in July 2026.

Questions about this policy? Contact us at kenni@zestywindows.com.au or call 0490 366 425.